
The only flaw is that I did have to send it in for repairs... twice. And yes, Sony's Customer Service was truly terrible. When they shipped the unit back, they also didn't include all the cables, etc. that I had sent along with it, so I had to wait until they sent those accessories. I think I had to pay something like $85 in various shipping costs, but ultimately I've had the unit for at least 5 years and it is still in everyday use.
Nowadays the units have more features - network connectivity, a better organization of the list of recordings, etc. But I don't think I'd really use the network feature. The better organization would be nice. However, since I paid the $250 lifetime service, we're sticking with the Sony T60 for a long, long time.
I gave the unit 4 stars despite the repair woes because, when the unit has been working, it's been awesome compared to the other boxes offered at the time. Enjoy!Sony SAT-T60 DirecTV Receiver with Tivo
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